Return & Refund Policy

30-Day Satisfaction Guarantee

Eligible products purchased directly from nuverdin.com are covered by our 30-day satisfaction guarantee.

To request a refund, contact our customer care team within 30 days of the delivery date and provide your order number.

An opened product may qualify for the guarantee. We may ask you to return the unused portion of the product and its original packaging before approving a refund.

Return Eligibility

A return or refund request may qualify when:

• The request is submitted within 30 days of delivery.
• The product was purchased directly from nuverdin.com.
• You can provide a valid NUVERDIN order number.
• The product has not been fully consumed.
• The return has been approved by our customer care team.

Please do not send a product back without contacting us first. Unauthorized returns may not be accepted. > > > .

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery.

Include your order number and clear photographs of the product, packaging, and shipping label so we can review the issue.

When the issue is confirmed, NUVERDIN will arrange an appropriate replacement or refund at no additional cost.

Return Shipping

Customers are responsible for return shipping costs for approved preference-based or change-of-mind returns.

NUVERDIN will cover reasonable return shipping costs when the product was damaged, defective, or incorrectly shipped.

Original shipping fees, expedited shipping charges, customs duties, taxes, and other import-related costs are non-refundable unless required by applicable law.

Refund Processing

Once your refund is approved, it will be issued to the original payment method.

NUVERDIN typically processes approved refunds within 5 business days. Your bank or payment provider may require additional time for the refund to appear in your account.

Depending on your financial institution, this may take an additional 5–10 business days.

Subscriptions

You may modify, pause, or cancel your subscription before the next subscription order is processed.

Canceling a subscription does not automatically cancel an order that has already been processed or shipped. Processed subscription> > subscription orders remain subject to this Return &> .

To avoid the next charge, please make subscription changes before your next scheduled billing date.

Non-Returnable Items

The following items are generally not eligible for return:

• Gift cards.
• Products purchased from third-party retailers.
• Products that have been fully consumed.
• Items marked as final sale.
• Requests submitted more than 30 days after delivery.

Products purchased from another retailer must be returned according to that retailer’s return policy.

International Returns

International customers> are eligible under the same 30-day request period, subject to approval.

International return shipping, customs duties, taxes, brokerage charges, and import-related fees are the customer’s responsibility unless the order was damaged, defective, or incorrectly shipped by NUVERDIN.