Shipping & Delivery

Order Processing

Orders are typically processed within 1–2 business days. Orders are processed Monday through Friday, excluding U.S. federal holidays.

Orders placed on weekends or holidays will begin processing on the next business day.

Tracking Your Order

Once your order ships, you will receive a confirmation email containing your tracking information.

Please allow up to 48 hours for the carrier’s tracking information to update.

Delivery Estimates

Estimated delivery dates are shown at checkout and may vary depending on the destination and carrier.

Delivery dates are estimates and are not guaranteed. Carrier delays, customs processing, severe weather, holidays, and other circumstances outside our control may affect delivery times.

If we are unable to ship your order within the estimated timeframe, we will contact you with an updated estimate and available options.

International Orders

We offer $4.99 USD flat-rate shipping to eligible international destinations. Shipping availability is confirmed at checkout.

International customers are responsible for confirming that products may be legally imported into their destination country.

Customs authorities may delay, inspect, refuse, or return international shipments. NUVERDIN is not responsible for delays caused by customs authorities.

Incorrect Addresses

Please review your shipping address carefully before placing your order. If you need to make a change, contact us as soon as possible.

We cannot guarantee that an address can be changed once an order has entered processing. NUVERDIN is not responsible for packages delivered to an address entered incorrectly at checkout.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact our customer support team with your order number and relevant photos.

We will review the situation and help determine the appropriate next step.